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13 lines
7.0 KiB
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<!doctype html><html lang="en-AU"><head><meta charset="utf-8"><meta name="viewport" content="width=device-width, initial-scale=1"><meta name="theme-color" content="#6d35d8"><meta name="description" content="Installation, troubleshooting and support for the Lildra browser extension."><title>Help and Support — Lildra</title><link rel="icon" href="/img/LildraLogo32.png"><link rel="stylesheet" href="/css/lildra.css"><link rel="stylesheet" href="/css/lildra-legal.css"></head><body><a class="skip-link" href="#main">Skip to content</a>
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<header class="site-header"><div class="container header-inner"><a class="brand" href="/lildra"><img src="/img/LildraLogo48.png" width="48" height="48" alt=""><span>Lildra</span></a><button class="menu-button" type="button" aria-expanded="false" aria-controls="site-nav"><span class="sr-only">Open navigation</span><span></span><span></span><span></span></button><nav class="site-nav" id="site-nav" aria-label="Primary navigation"><a href="/lildra">Home</a><a href="/lildra/privacy">Privacy</a><a href="/lildra/terms">Terms</a><a class="nav-button" href="https://git.napper.au/napper/lildra/releases">Download Lildra</a></nav></div></header>
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<main id="main"><section class="legal-hero"><div class="container"><div class="eyebrow"><span></span> Help when you need it</div><h1>Lildra support</h1><p>Install Lildra, start a focused reading view, troubleshoot common issues or report a problem.</p></div></section><section class="legal-page"><div class="container legal-layout"><aside class="legal-nav" aria-label="Support contents"><strong>On this page</strong><a href="#install">Install</a><a href="#use">Use Lildra</a><a href="#troubleshooting">Troubleshooting</a><a href="#report">Report a problem</a><a href="#permissions">Permissions</a><a href="#remove">Uninstall</a><a href="#contact">Contact</a></aside><article class="legal-content">
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<div class="notice-card"><strong>Lildra is an independent project</strong><p>Lildra is not an official Queensland Department of Education or Instructure product. Use it only where your organisation permits browser extensions.</p></div>
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<section id="install"><h2>1. Install Lildra</h2><p>The latest package and release notes are available from the official releases page.</p><p><a class="button button-primary" href="https://git.napper.au/napper/lildra/releases">Open Lildra releases</a></p><ol><li>Download and extract the latest Lildra ZIP release.</li><li>Open <code>chrome://extensions</code> in Chrome or <code>edge://extensions</code> in Edge.</li><li>Enable <strong>Developer mode</strong>, choose <strong>Load unpacked</strong>, and select the extracted Lildra folder.</li><li>Pin Lildra to the toolbar if you want its button to remain visible.</li></ol><p>Lildra 0.3.0 targets current Chrome and Edge. Store installation instructions will be added if a store listing becomes available.</p></section>
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<section id="use"><h2>2. Use Lildra</h2><ol><li>Open a supported HTTPS Canvas or QLearn course page or wiki lesson.</li><li>Click the Lildra toolbar icon or press <kbd>Alt+L</kbd>.</li><li>Click the icon or press the shortcut again to restore the normal page.</li></ol><p>Your browser or operating system may reserve the shortcut. Use the browser's extension shortcut page to review or change it.</p></section>
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<section id="troubleshooting"><h2>3. Quick troubleshooting</h2><h3>Lildra does not activate</h3><ul><li>Confirm the extension is enabled and refresh the lesson page after installing or updating it.</li><li>Check that the page uses HTTPS and is a Canvas course page or wiki content route.</li><li>Confirm you are viewing the lesson itself, not a dashboard, module list, assignment, discussion or quiz.</li><li>Try the toolbar button if <kbd>Alt+L</kbd> is reserved by your browser.</li></ul><h3>The title is missing or incorrect</h3><ul><li>Wait for Canvas to finish loading the page title.</li><li>Toggle Lildra off and on, or refresh the page.</li><li>Update to the latest Lildra release and stable browser version.</li></ul><h3>The page layout looks wrong</h3><ul><li>Toggle Lildra off to restore the normal page.</li><li>Test with other layout-changing extensions temporarily disabled.</li><li>Report the affected page type without including private lesson content.</li></ul></section>
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<section id="report"><h2>4. Report a problem</h2><p>Include the Lildra version, browser and version, page type, steps to reproduce, expected result and actual result. Remove student names, personal information and private course content from screenshots.</p><p><a class="button button-primary" href="mailto:support@napper.au?subject=Lildra%20bug%20report&body=Lildra%20version%3A%0ABrowser%20and%20version%3A%0APage%20type%3A%0ASteps%20to%20reproduce%3A%0AExpected%20result%3A%0AActual%20result%3A">Create a bug report email</a></p></section>
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<section id="permissions"><h2>5. Why Lildra needs browser permissions</h2><ul><li><code>activeTab</code> provides temporary access to the tab only after you click Lildra or use its shortcut.</li><li><code>scripting</code> lets Lildra apply and remove its focused layout in that tab.</li></ul><p>Lildra does not request storage, browsing-history or persistent host permissions. See the <a class="text-link" href="/lildra/privacy">privacy policy <span>→</span></a>.</p></section>
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<section id="remove"><h2>6. Disable or uninstall Lildra</h2><ol><li>Open your browser's extensions page.</li><li>Find Lildra.</li><li>Turn it off temporarily or choose <strong>Remove</strong> to uninstall it.</li></ol><p>Lildra does not keep settings or lesson data to delete separately.</p></section>
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<section id="contact"><h2>7. Contact and security reports</h2><div class="contact-options"><a class="contact-card" href="mailto:support@napper.au?subject=Lildra%20support"><strong>Email support</strong><span>support@napper.au</span></a><a class="contact-card" href="mailto:support@napper.au?subject=Lildra%20feature%20suggestion"><strong>Suggest an improvement</strong><span>Share a focused-reading workflow Lildra could improve</span></a></div><p>Do not send passwords, authentication details, student records or private lesson content. Report suspected vulnerabilities privately with the subject “Lildra security report”.</p></section>
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</article></div></section></main><footer class="site-footer"><div class="container footer-grid"><div class="footer-brand"><a class="brand" href="/lildra"><img src="/img/LildraLogo48.png" width="44" height="44" alt=""><span>Lildra</span></a><p>A distraction-free reading view for Canvas and QLearn lessons.</p><small>Part of <a href="/">napper.au</a></small></div><div class="footer-links"><div><strong>Lildra</strong><a href="/lildra">Home</a><a href="/lildra/support">Help</a><a href="https://git.napper.au/napper/lildra/releases">Releases</a></div><div><strong>Legal</strong><a href="/lildra/privacy">Privacy</a><a href="/lildra/terms">Terms</a></div></div></div><div class="container footer-bottom"><span>© <span id="year"></span> Napper.au</span><span>Lildra is independent and is not affiliated with Instructure or the Queensland Department of Education.</span></div></footer><script src="/js/lildra.js" defer></script></body></html>
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