55 lines
7.6 KiB
HTML
55 lines
7.6 KiB
HTML
<!doctype html>
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<html lang="en-AU">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<meta name="theme-color" content="#0b45d8">
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<meta name="description" content="Installation help, presentation guidance, troubleshooting and support for the Hudra browser extension.">
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<title>Help and Support — Hudra</title>
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<link rel="icon" type="image/png" sizes="16x16" href="/img/HudraLogo16.png">
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<link rel="icon" type="image/png" sizes="32x32" href="/img/HudraLogo32.png">
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<link rel="stylesheet" href="/css/hudra.css">
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<link rel="stylesheet" href="/css/hudra-legal.css">
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</head>
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<body>
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<a class="skip-link" href="#main">Skip to content</a>
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<header class="site-header"><div class="container header-inner">
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<a class="brand" href="/hudra" aria-label="Hudra home"><img src="/img/HudraLogo48.png" width="48" height="48" alt=""><span>Hudra</span></a>
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<button class="menu-button" type="button" aria-expanded="false" aria-controls="site-nav"><span class="sr-only">Open navigation</span><span></span><span></span><span></span></button>
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<nav class="site-nav" id="site-nav" aria-label="Primary navigation"><a href="/hudra">Home</a><a href="/hudra/privacy">Privacy</a><a href="/hudra/terms">Terms</a><a class="nav-button" href="https://git.napper.au/mrnapper/hudra/releases">Download Hudra</a></nav>
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</div></header>
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<main id="main">
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<section class="legal-hero"><div class="container">
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<div class="eyebrow"><span></span> Help when you need it</div>
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<h1>Hudra support</h1>
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<p>Install Hudra, prepare a QLearn lesson for presentation, troubleshoot common issues or report a bug.</p>
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</div></section>
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<section class="legal-page"><div class="container legal-layout">
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<aside class="legal-nav" aria-label="Support contents"><strong>On this page</strong><a href="#install">Install</a><a href="#present">Start presenting</a><a href="#troubleshooting">Troubleshooting</a><a href="#report">Report a problem</a><a href="#permissions">Permissions</a><a href="#remove">Uninstall</a><a href="#contact">Contact</a></aside>
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<article class="legal-content">
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<div class="notice-card"><strong>Hudra is an independent project</strong><p>Hudra is not an official Queensland Department of Education or Instructure product. Use it only where your organisation permits browser extensions.</p></div>
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<section id="install"><h2>1. Install Hudra</h2><p>The latest Hudra package and release notes are published on the official releases page.</p><p><a class="button button-primary" href="https://git.napper.au/mrnapper/hudra/releases">Open Hudra releases</a></p><ol><li>Download the latest Hudra release.</li><li>Follow the installation instructions included with that release.</li><li>Confirm Hudra is enabled on your browser's extensions page.</li><li>Open or refresh the QLearn lesson you want to present.</li></ol><p>Hudra currently targets Chromium-based browsers such as Google Chrome and Microsoft Edge.</p></section>
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<section id="present"><h2>2. Start a presentation</h2><ol><li>Open the lesson page on <strong>qlearn.edu.au.au</strong>.</li><li>Launch Hudra from its extension control or the presentation option provided on the page.</li><li>Choose the presentation or presenter view.</li><li>Move through the lesson using Hudra's on-screen controls or supported keyboard controls.</li><li>Use dual-screen mode when you want presenter controls on your screen and clean slides on the classroom display.</li></ol><p>Hudra presents the lesson content already on the page. It is not a replacement for the QLearn page editor.</p></section>
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<section id="troubleshooting"><h2>3. Quick troubleshooting</h2><h3>Hudra does not appear</h3><ul><li>Check that the extension is enabled.</li><li>Refresh the QLearn page after installing or updating Hudra.</li><li>Confirm the page is on the supported QLearn site.</li><li>Try closing and reopening the browser.</li></ul><h3>The presentation opens incorrectly</h3><ul><li>Check that the lesson uses clear heading-based sections or the structure expected by Hudra.</li><li>Reload the lesson and launch Hudra again.</li><li>Test with other browser extensions temporarily disabled.</li><li>Update to the latest Hudra release and the latest stable version of your browser.</li></ul><h3>Dual-screen view is not working</h3><ul><li>Confirm the second display is connected and set to extend rather than duplicate.</li><li>Allow any presentation window or pop-up requested directly by Hudra.</li><li>Move the audience presentation window to the classroom display and keep the presenter dashboard on your main screen.</li></ul></section>
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<section id="report"><h2>4. Report a problem</h2><p>A useful bug report includes the Hudra version, browser name and version, page type, steps to reproduce the issue, and what you expected to happen. Screenshots are helpful, but remove student names, personal information and private course content first.</p><p><a class="button button-primary" href="mailto:support@napper.au?subject=Hudra%20bug%20report&body=Hudra%20version%3A%0ABrowser%20and%20version%3A%0AQLearn%20page%20type%3A%0ASteps%20to%20reproduce%3A%0AExpected%20result%3A%0AActual%20result%3A">Create a bug report email</a></p></section>
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<section id="permissions"><h2>5. Why Hudra needs browser permissions</h2><p>Hudra needs access to supported QLearn pages so it can read the visible lesson structure and turn that content into a presentation when you ask it to. Browser permission wording can sound broad because Chrome groups related page-access capabilities together.</p><p>Hudra should request only the permissions needed for its presentation purpose. See the <a class="text-link" href="/hudra/privacy">privacy policy <span>→</span></a> for further information.</p></section>
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<section id="remove"><h2>6. Disable or uninstall Hudra</h2><ol><li>Open your browser's extensions page.</li><li>Find Hudra.</li><li>Turn it off to disable it temporarily, or choose <strong>Remove</strong> to uninstall it.</li></ol><p>Removing Hudra also removes its locally stored extension data according to your browser's behaviour.</p></section>
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<section id="contact"><h2>7. Contact and security reports</h2><div class="contact-options"><a class="contact-card" href="mailto:support@napper.au?subject=Hudra%20support"><strong>Email support</strong><span>support@napper.au</span></a><a class="contact-card" href="mailto:support@napper.au?subject=Hudra%20feature%20suggestion"><strong>Suggest a feature</strong><span>Share a presentation workflow Hudra could improve</span></a></div><p>Do not send passwords, authentication details, student records or private lesson content. Suspected security vulnerabilities should be reported privately with the subject “Hudra security report”.</p></section>
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</article>
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</div></section>
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</main>
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<footer class="site-footer"><div class="container footer-grid"><div class="footer-brand"><a class="brand" href="/hudra"><img src="/img/HudraLogo48.png" width="44" height="44" alt=""><span>Hudra</span></a><p>A classroom presentation system for HTML and QLearn lessons.</p><small>Part of <a href="/">napper.au</a></small></div><div class="footer-links"><div><strong>Hudra</strong><a href="/hudra">Home</a><a href="/hudra/support">Help</a><a href="https://git.napper.au/mrnapper/hudra/releases">Releases</a></div><div><strong>Legal</strong><a href="/hudra/privacy">Privacy</a><a href="/hudra/terms">Terms</a></div></div></div><div class="container footer-bottom"><span>© <span id="year"></span> Napper.au</span><span>Hudra is independent and is not affiliated with Instructure or the Queensland Department of Education.</span></div></footer>
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</body>
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</html>
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